When I got my first job as a sales rep for a major auto parts and services company, I remember being put in the office by a nice female manager and being told to smile and be nice to people in the office.
I don’t know what I thought I was doing, but apparently I wasn’t smiling. I was a bit embarrassed but I smiled anyway, so I guess I was just doing what I was told to do.
I had never met a smile that lasted more than a few seconds. That was another thing about the work I did. I had to smile pretty often. You work when you’re not supposed to. It’s not like I was ever told I was supposed to smile, but I was. I think if I was like most people I would have been a little more careful about it. I think I probably still am.
Well, you probably did the best you could with being a smiley-faced customer. That’s not to say that your customer service skills aren’t still on point. I think that they are. You just had to face the fact that you were there to do a job and smile for your customers.
People want to enjoy their time with you, and when you have the ability to give them that satisfaction, people will be happy. This is especially true in the small business environment. I’m not saying that your smiley-face skills are the only things that you can do to be a great boss, but they are certainly worth paying attention to. I also think that people who are genuinely excited about their jobs will be more excited about spending their time with you.
I think that smiley-face skills are worth learning because they can make a good impression on your customers. It doesn’t have to be a big smile. It could be a small one or a big one. Any little smile can go a long way.
Smile direct customer service is a relatively new idea, but it has a long history in the hospitality industry. In the 1970s, it was used to help attract new clients to a restaurant. In the 1980s, it was used to attract customers to chain clubs and hotels. In the 1990s, it was used to attract customers to independent restaurant chains that had no loyalty programs.
In the 1970s, a restaurant named “The Grill” was opened in Pittsburgh, and the owner, Mr. Henry, began using smile direct to get his guests to come back. He kept his own staff from smiling at them. People were happy to sit at his table because there was no such thing as a “waitress”.
Smile direct is a marketing technique that uses positive body language to attract customers. It’s a form of flattery and it’s used in a lot of businesses. Just watch the following video of an old restaurant that uses this technique. But what’s truly amazing about this video is that it shows a woman who has never even been to the restaurant. She’s not doing anything to make herself seem more attractive.
Its not that hard to be a smile direct customer service. You just need to make sure that the customers can tell that you care, that you care enough to want to help them, and you care enough to make sure that they can tell you how much you care.