By What’s a lean operation? Well, it’s a very specific set of skills and processes that organizations use to cut costs, eliminate waste, and improve quality.
Lean is a very specific set of processes, skills, and techniques that organizations use to cut costs, eliminate waste, and improve quality. It is a way of doing business that is so highly effective because it is so focused on delivering the perfect customer experience that it can make a big dent in many organizations’ bottom lines. This is one of the most important things I learned when I worked in a large corporate environment.
The Lean team at Procter & Gamble is a lean team. They hire only the best. That means they have a very small number of employees that are highly skilled and highly motivated. They use lean thinking to create a very small number of people (many of whom would have been unemployed otherwise) that are highly focused on delivering superior customer service.
What’s the difference between lean and lean thinking? The two are basically the same thing. Both lean thinking and lean practices are the same. They just mean different things. Lean thinking is a way of thinking in which every aspect of an organization is considered, including the people who work there. Lean practices are the way of thinking in which every aspect of an organization is considered, including the people who work there. They are two different things.
You can go to an organization and start thinking about what’s going on, but you can’t start thinking about customers. It’s too much like being stuck in a time loop. If you’re doing a lot of things as a customer – like working for a business – then you’re not really doing a lot of things as a customer.
Lean practices are, in many ways, the opposite of customer-centric. You’re working for a customer. You’re helping them. You’re serving them. You’re not thinking about your own customers. Lean practices are customer-centric, and you have to be, because that’s all you can be.
Not everyone is a good customer (or should be). I like to think of myself as a lean customer. I believe that a great customer is a customer who knows how to deal with a bad customer. Lean practices are all about building relationships with your customers, and making sure that they know you care about them. It’s not about getting the job done on time, or working overtime, or getting rid of your spouse.
Lean practices require you to make some decisions that are difficult to justify. What makes them difficult to justify is that they often involve layoffs. If you make the decision to not have a lean office, then your employees have to make a decision on whether or not they will be laid off and what to do with their unemployment.
Your customers are the only people who are getting laid off. They are the only people who can make it. You need to make some decisions, and you need to make a decision. They don’t care about your job, they just want to work the next day. The lean practices are a bit more insidious, but they are not. It’s a lot more complex than it needs to be. We’ve seen it happen to many of us, and there’s not much difference between the two.
People in lean companies are like the ones in the film about the man who was fired for being a vegetarian. It can be pretty demoralizing to have to go to your plant manager and say, “Ive been fired for being a vegetarian.
